We use multitude of Carriers depending on your order destination, USPS, EMS & FedEx.

How long does delivery usually take?

Canadian orders may take 10-12 business days.
US delivery may take up to 5-7 business days.
Overseas Deliveries, to Asia, Japon, Europe may take 10-15 business days.

Do you offer OVERNIGHT Delivery?

Yes, we do.
Overnight Delivery will be calculated $75.00 or more extra depending on a location.
(Not available for all destinations, by ordering please ask for availability)
OVERNIGHT Global International Via FedEx may take 2-5 days. This is considered as rush shipping.

Attn! Canadian Clients:

Please, has the attention that interprovincial tobacco trade is prohibited. You will receive your package directly from our stores in Swisseland, Cuba, Spain, London or The U.S. depending on availability.
To Canada, we ship as a personal gift. We may use Private Cargo as TNT, EMS. (If it is necessary we divide the order to reduce Risk).
All orders are packaged to ensure that the order will be received in the perfect conditions as you would expect from a professional tobacconist expertise.

Do you ship with the rings?

All our boxes are shipped in factory sealed boxes. If your order is damaged or any discrepancies you may return them for your money back. We hold our shipping carriers to a very high standard and need to know of any mishandled orders.

Shipping to the USA?
Yes, we do. Only 2-3 boxes at the time, as a gift.
We have 100% guarantee on delivery into the US and worldwide destinations.

What type of guarantee do I have on delivery?
We offer 100% guarantee delivery on all orders and you will be provided with Status of your Order within 48 to 72 hour after it has been shipped, we will track your order until it has been delivered to your door.

Attention “We cannot take the responsibility nor act against the destination Country Custom Duties and Laws.”

How much will shipping cost for my order?
It is Free Shipping.
We charge handling extra $35.00 that included 2 extra top of the line samples cigars for next order 🙂

Overnight Delivery will be calculated $75.00 or more extra depending on a location. (Not available for all destination’s, by ordering please ask for availability)
For INTERNATIONAL Orders, we may charge extra shipping cost if it is necessary.
(We let the client know before)
We will provide all information on the shipping and handling charges via email before we ship your order.

At Puro Cubans, we have two beliefs “QUALITY” and “CUSTOMER SERVICE”, are our Top Priorities in this business.
We offer one of the largest selection of Cuban Cigars available online, along with the best guarantee in the industry. We guarantee 100% delivery on each order. We live by our customers great feedback. We offer our 100% satisfaction or we will replace your cigars for a complete refund or exchange.

Thank you very much for being our customer, we appreciated so much.